Who can complain to Discovery Health Medical Scheme?
Any member of Discovery Health Medical Scheme may lodge a complaint in terms of rule 27
(1) of the registered rules of Discovery Health Medical Scheme. A member lodging a dispute must
do so within 3 years of the alleged service failure that gave rise to the dispute; failing which, the
member's right to lodge such complaint shall lapse (prescribe).
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How to lodge a dispute - Discovery.pdf | |